Contact Support

For a paper copy of an IFU, or for help finding your product SKU number, please contact customer service at the applicable telephone number below.

To receive an email copy of an IFU, please email most applicable address below.

Contact Customer Service or visit our FAQs
Country Telephone number email
United States 844-823-5433 GMB-eIFUCustomerRequest-CC@bd.com
United Kingdom, Ireland  +44 (0) 800 917 8776, option 2, option 3 BDUK_customerservice@bd.com
Australia +61 1800 656 100 BD_Anz@bd.com
Austria +43 (0) 1706366014 customercare@bd.com
Balkan (Albania, Macedonie, Bosnia-Herzegovina, Montenegro, Kosovo) +48 223771113 info_balkan@bd.com
Belgium +32 (0) 53720556 info.benelux@bd.com
Bulgaria +48 223771113 info_bulgaria@bd.com
Croatia +48 223771113 info_croatia@bd.com
Czechia +48 223771113 info_czech@bd.com
Denmark +45 43434566 bddenmark@bd.com
Finland +358 (0) 98870780 Bbdsuomi@bd.com
France +33 (0)476689496 serviceclientbdf@bd.com
Germany +49 (0) 6221305558 customercare.de@bd.com
Greece +30 2109690780 bard.hellas@bd.com
Hungary +48 223771113 info_hungary@bd.com
Italy +39 (0) 248240500 servizioclientiitalia@bd.com
Lithuania, Estonia, Latvia, Iceland +46 (0) 87755170 cs_nordic@bd.com
New Zealand +64 0800 572 468 NZ_CustomerService@bd.com
Norway +47 64009900 bdnorge@bd.com
Poland +48 223771113 info_poland@bd.com
Portugal +35 1226168414 info_portugal@bd.com
Romania +48 223771113 info_Romania@bd.com
Serbia +48 223771113 info_serbia@bd.com
Slovakia +48 223771113 info_slovakia@bd.com
Slovenia +48 223771113 info_slovenia@bd.com
Spain +34 902271727 info_spain@bd.com
Sweden +46 (0) 87755160 bdsweden@bd.com
Switzerland +41 (0) 614852266 customercare.ch@bd.com
The Netherlands +31 (0) 205829420 info.benelux@bd.com

If you are a patient and require product support, please contact your Healthcare Professional.
If you are a Healthcare Professional and require product support, please access the Product Support Portal available as a selection on the front page of this site, or contact your BD Customer Sales Representative.

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